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With the spirit of striving for excellence and the attitude of putting users first and reputation first, Dongfang Long Company solemnly promises to you:
1. Be responsible for the progressiveness, stability, integrity and rationality of the equipment.
2. Fully responsible for guiding the installation and debugging of equipment, ensuring its normal operation.
3. Free replacement of all components damaged due to equipment reasons during equipment installation and debugging.
4. Responsible for technical training on the use, maintenance, and general troubleshooting of equipment.
5. The warranty period is one year, with free maintenance and replacement of damaged parts during the warranty period.
6. Provide remote services, timely system inspection, diagnosis, and troubleshooting services.
7. Customer assistance response: immediate response, if on-site processing is required, arrive within 48 hours.
8. Provide lifelong free technical consultation and paid maintenance services.
9. Proactively serve, regularly contact customers, and establish a complete equipment maintenance file for each customer.